Privacy policy

La Bulle Bleue inc. has ensured that all necessary means are put in place to ensure the confidentiality of personal information collected from its customers, suppliers and employees. The personal information transmitted is not communicated to any other organization, except in cases where this request is addressed to this organization. For example, an employee's personal information will be securely communicated to the Government of Quebec for the production of tax forms. The information transmitted is in no way used to create user profiles and is not transmitted to any private organization. However, La Bulle Bleue Inc. reserves the right to communicate certain personal information when required by law or in order to comply with legal procedures.

Collection of personal information

When Bulle Bleue Inc. requests personal information from a supplier, a customer or an employee, it ensures that the information collected is necessary. As part of operating our websitebullebleue.ca, we collect and use personal information for the purposes of providing our services and putting you in contact with the correct staff member to respond to your request.

At La Bulle Bleue, only people responsible for customer service, sales, billing, accounting and human resources are authorized to request personal information.

Before requesting personal information, the Bulle Bleue employee must also identify themselves and inform you:

1. “the name and address of the organization in whose name the collection is made;
2. the use for which this information is intended; For example:
   1. the Quebec Ministry of Revenue for the production of tax forms
   2. the accounting firm for payroll production.
3. categories of people who will have access to this information;
4. the obligatory or optional nature of the request;
5. the consequences for the person concerned or, as the case may be, for the third party, of a refusal to respond to the request;
6. rights of access and rectification provided for by law. »

La Bulle Bleue informs you that if you decide to provide us with personal information by email, text message, form, videoconference or telephone, that this information will be used only to respond to your request and follow it up. Electronic messages are subject to the same confidentiality measures as postal mail.

Security of personal information

Your personal information will be stored in a secure environment to protect it against unauthorized access, use or disclosure. La Bulle Bleue will retain your personal information for as long as it is necessary or relevant for the purposes for which it was lawfully collected. Despite the above, there is no guarantee that data transmission over the Internet is secure. Consequently, La Bulle Bleue does not represent or guarantee that your personal information will be protected against any loss, alteration or misuse. La Bulle Bleue declines all responsibility for the personal information you have provided to us, their use or misuse by you or third parties.

About cookies

You should know that as soon as you access the websitebullebleue.ca, an automatic exchange of information takes place between your computer and our server. This information does not identify you personally. The information exchanged is as follows:

1. The Internet domain name and your IP number. 
2. The type of browser and operating system used.
3. The date and time you access our site.
4. The different pages consulted and the duration of these consultations.
5. Possibly, the address of the site which referred you to the sitebullebleue.ca

This information is only used for technical and statistical purposes and under no circumstances will we use it to compile lists of users. For more information about cookies, see our Cookies policy.

For any questions or incident reports regarding the protection of personal information, contact:

Gabrielle Girard-Vallée

gabriellegirard@bullebleue.ca